Feedback Management Principles

It is a privilege to serve our client families in their time of need. The experience they have with us matters.

We value all feedback received whether compliments, complaints or general feedback. This is an opportunity for us to hear how well we met expectations and what we could do to improve our service in the future.

In our commitment to you:

For more information about how we handle all feedback received, please read our Feedback Management Policy.

The cemeteries and crematoria regulator in NSW is CCNSW.